Job description
Primary
Responsibilities:
Business Planning & Control:
Conduct annual, quarterly and monthly business overview analysis (target vs. achievement) and performance analysis for the operations department
Ensure completion of the annual target setting exercise, review and performance appraisal of all members of the operations department
Maintain and monitor the operations department KPIs for business analysis and forecasting
New Car Inventory Management:
Collaborate with the sales team to understand the sales forecast and thus define the monthly vehicle requirement plan to further define the indent plan with Audi India
Contribute to dealership profitability through accurate forecasting and inventory planning and management to minimize inventory carrying cost incurred by the dealership
Track and regularly monitor stock situation to manage stock ageing and coordinate with the sales team and dealership management to incentivize sale of high stock age vehicles on priority
Manage efficient stock requisition and indenting processes with Audi India to ensure optimal credit limit and track in-transit vehicles to ensure timely delivery as per plan
Business Processes and Support
Ensure that the Audi SOPs are implementation appropriately throughout the dealership organization
Ensure adherence of processes and infrastructure as per Audi audit requirements
Ensure all operational support to vehicle delivery is completed timely:
Confirmation of availability of allocated VIN number
Identification of alternate arrangements to ensure timely delivery, as and when required
Coordination and closure of vehicle registration with the RTO
In-Transit Vehicle tracking
Sending stock billing request to Audi India
Triggering and coordinating PDI for new vehicle
Measures (Reports)
Interest cost per car
SG&A cost per car sold
Average Wholesale to Physical inventory in TAT
Stock Ageing
Days of Stock on 1st Opening every month
% No. of Sales Consultants registered on SFDC
Showroom Infrastructure Audit
Retail Standard Sales
Operations Department Attrition