Job description
Primary
Responsibilities:
Manpower Planning & Recruitment:
Ensure and maintain an efficient dealership organization structure for all sales, service, and support departments aligned to dealership business objectives and Audi India guidelines
Manage optimal staffing levels for all roles by regularly tracking for vacant positions and planning for high attrition roles in coordination with the respective department heads and create an appropriate recruitment plan for the same
Maintain and update all role level norms such as JDs, MBOs, and profile sheets and ensure alignment with actual on-ground execution
Take complete ownership of the dealership recruitment process as defined in Audi India recruitment process guidelines:
Identify requirements in coordination with respective department heads
Identify and coordinate with agents to source suitable candidate profiles
Conduct initial CV screening as per Audi India templates
Facilitate the complete process from interview to final offer to candidate onboarding as per Audi India guidelines
Performance Management, Salary & Rewards:
Take complete ownership of the performance management process as per Audi India guidelines
Facilitate annual goal and objective setting exercise for all eligible employees
Update the KPIs and MBOs for all dealership employees to feed into the annual performance management process
Facilitate and ensure periodic performance review discussions are conducted and all inputs as required by the PMS process are provided for by the respective teams
Manage all communication and grievance handling relating to PMS and other employee related issues such as salary, incentives, and promotions
Ensure timely disbursals of salaries and other reimbursements to employees.
Finalize incentive plan for all employees in coordination with respective department heads and basis the direction of the dealership senior management
Employee Engagement & Training:
Take ownership of employee engagement and define and manage execution of employee engagement initiatives as per Audi India guidelines at the dealership
Manage the employee exit process by conducting and analyzing employee exit interviews and identify improvement areas and share action plans for improvement with dealership senior management
Create and update all employee HR policies and manage effective communication and adoption of the same
Take ownership of the employee skill development framework and ensure appropriate skill levels by coordinating employee training allocations and attendance both at the dealership and at Audi India
Plan and execute long-term retention plan and required initiatives for employees
Plan for and organize internal dealership trainings
HR Department oversight:
Conduct target setting exercise with the HR team members. Conduct annual, quarterly and monthly business overview analysis (target vs. achievement) basis set targets
Maintain and monitor HR department KPIs for business analysis and forecasting
Conduct performance appraisal of the HR team and provide final rating, feedback, training requirements and areas of improvements
Measures (Reports):
% of vacant employees as per manpower norms
Overall Dealership Attrition
Total manpower cost as a % of Total Turnover
% Employees with Performance Appraisal completed
Delay in incentive disbursal for all employees
Average Recruitment TAT
% Exit Interviews completed
Delay in salary/claims disbursal for all employees
% Manpower Trained
Employee Engagement score
No. of HR initiatives planned for the employees